Category: Technology
Company: Gartner
Created by: consultant
Number of Blossarys: 2
English (EN) A contact point between an enterprise and its customers. Touchpoints may occur in any channel (e.g., via phone, the Web or direct contact with a salesperson).
Refers to the technology that enables a system to identify a point of contact on the screen by coordinates and transmit that information to a program.
Sum of value-added service revenue, connection revenue, subscription revenue and call-charge revenue accrued by a mobile communications service provider.
Gartner defines total cost of ownership (TCO) a comprehensive assessment of information technology (IT) or other costs across enterprise boundaries over time. For IT, TCO includes hardware and ...
Number of individual (mobile) network connections at the end of a given period. In this regard, multiple SIM cards bearing one number would count as one connection, while two numbers associated with ...
Analog cellular standard first used in the U.K. for services in the 900MHz frequency band. It allows up to 1,320 channels using 25kHz channel spacing.
The previously described business models define the total IPTV subscriber market, with each representing an STB installed in a home and capable of receiving some form of IPTV. The STB may be free, ...
