Category: Technology
Company: Gartner
Created by: consultant
Number of Blossarys: 2
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A superset of Web analytics, channel analytics are not restricted to Web channels, but include direct mail, the customer contact center, mass media, store or branch locations, and all other ...
A channel bank is the equipment typically used in a telephone central office that performs multiplexing of lower-speed, digital channels into a higher-speed composite channel. The channel bank also ...
Channel capacity is an expression of the maximum data traffic that can be handled by the channel.
Channel integration refers to strategies aimed at consolidating — either physically or logically — customer information and its use to provide an all-encompassing view of the customer.
A device found on digital links that transfers data faster than a modem (in a range from 56 kilobits per second to 1.5 megabits per second) but does not permit dial-up functions. It also performs ...
A charge-coupled device (CCD) is a semiconductor device capable of both photo-detection and memory, which converts light to electronic impulses. One-and two-dimensional CCD arrays are used in ...
A check digit is a number added to each character in a coded system which allows for the detection of errors; through the use of a mathematical formula, recording errors such as number reversals can ...